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Customer Satisfaction Survey


Velocite Systems places a high priority on maintaining a successful relationship with customers and values customer satisfaction. We always control the quality of our products and technical services and follow up on our customer satisfaction concerns. Please fill in the form below and return it to us. The results will be analyzed and acted upon as part of our continuing effort to improve the quality of our products and services.

The purpose of these questions is to get information from you about how we are doing. Please respond from your perspective in your relationship with Velocite Systems.

* Name:
* Title:
* Company:
* Country:
* Phone:
* E-mail:

 

To what extent would you say
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly
Disagree
Velocite Systems is the first choice for your servers
Velocite Systems is easy to do business with
Velocite Systems pricing is competitive
Account management meets needs
Delivery time meets requirements
Orders are processed accurately
The credit policy is fair
Customer service is responsive
RMAs are handled in a timely manner
Services agreement meets expectations
Product documentation meets needs
Technical support meets needs
Hardware quality meets expectations
New hardware products meet requirement
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